FREQUENTLY ASKED QUESTIONS

We are open from 7:30am – 4pm, Monday to Friday and are closed over the weekends. We are located on the west side of Abbotsford at: 29571 Fraser Hwy, Abbotsford, BC.

We provide a wide selection of flatdeck, dump, enclosed, and utility trailers both for sale and rent.

We have both personal financing, and lease-to-own options (for business use).  Please see the “Financing” page for further information, and to apply.

We don’t have in-house insurance, however we are closely located to a HUB insurance office that is excellent at registering/insuring trailers due to their years of experience with our customers.  They are located at:  30125 Automall Drive, Abbotsford, BC.

We strive to make both buying, and renting procedures as streamline as possible, as we understand the often busy schedule for our customers.  We aim to have all trailers PDI’d and ready to go BEFORE going for sale.  Altogether, an hour at the very minimum should be allowed for purchasing a trailer.

We ask that all customers call our office to book any rental trailer as we like to verbally go over all of the details.  Our trailers are regularly maintained and serviced, and are always ready to get to work.  A ball/mount receiver is supplied with every rental, however chains, binders, straps, etc, are not supplied and must be either customer supplied, or purchased.  A working electric brake controller in the tow vehicle is required to rent any of our trailers. 

Please see our “Rentals” page for rates and regulations.  Daily rentals are based on an 8 hour day (not 24 hours).  Our rental operation hours are 7:30am – 3:30pm, Monday-Friday.  We do not have an after hours or weekend drop-off.

We carry a variety of different locking systems available for purchase that can help deter thieves and unwanted guests.  The main types of locking systems are:

• Wheel Locks
• Coupler Locks
• Pad or Puck Locks for Entrance Doors

With trailer theft being a very real issue, the more locking systems that you have is all for the better.  Parking a vehicle in front of your trailer, or backing it up close to a wall can also help deter theft.

Securing your goods, whether it be on an open utility style trailer, or in an enclosed trailer, is obviously very important for many different reasons.  We carry a variety of different tie-down & anchor point options available for purchase. 

• For hauling heavy equipment, we carry transport chain & chain binders, which will work with the existing D-Ring or Stake Pocket anchor points on the trailer.
• For hauling vehicles, UTVs, or goods inside of an enclosed trailer, we carry ratchet straps which can be used with either D-Rings, or E-Track, which is a popular option for enclosed cargo trailers.

E-Track is a versatile tie-down system that can be added to enclosed cargo trailers and can be utilized for a multitude of different applications.  D-Ring Clips can be added for anchor points, and 2×4 Brackets can be added for an easy shelf bracket.

Regular safety inspections and servicing should be done on all trailers, regardless of how hard, or often the trailer is being used. Even a trailer that has been sitting, out of use, should be inspected and serviced before towing – especially if it has been a while since the trailer was last on the road.

• Check lights before every use.
• If applicable, check to see that the ‘break-away’ system is in proper working order before every use.
• Check lug-nuts and tire pressure for proper torque & inflation requirements.
• Inspect coupling system for any wear and ensure that it is in proper working order.

We recommend doing a full service once every year, or every 15,000 kms, whichever of the two comes first.  We have three full-time mechanics and a large work shop that offers repair & maintenance services.

Your Gross Vehicle Weight Rating (GVWR) is the maximum amount of weight that your trailer is rated to carry. This number INCLUDES the weight of the trailer itself and the cargo/equipment that you plan to haul.

This number can often be misleading – say if you buy a 14K GVWR trailer, it does not mean that you can haul 14,000 lbs of equipment on it – that’s where knowledge of your trailer’s payload capacity comes in. Your payload capacity is the true amount of weight that your trailer is safely rated to haul.

To calculate your true payload capacity, you can use this simple formula:

GVWR – Weight of Trailer = Total Payload Capacity

The weight of the empty trailer is often referred to as “curb weight” or “dry weight”. Remember to include any accessories, like toolboxes, chain trays, or spare tires in this weight.

A further example could look like: 

14,000 (rated GVWR) – 4,000 (curb weight) = 10,000 lb (remaining payload capacity)